Shipping Policy
At OxfordLane.store, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons, promotions, or holidays, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
- India: 5–10 business days
- International Orders: 10–20 business days (where available)
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, customs clearance, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and selected shipping method.
- Free shipping may be offered on selected orders or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (if provided). You can use this tracking number to monitor your shipment's progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. OxfordLane.store is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Shipments
If your package is significantly delayed or appears lost, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.
Damaged Packages
If your package arrives damaged:
- Take clear photos of the package and product.
- Contact us within 48 hours of delivery.
- Include your order number and photos when contacting support.
We will review the issue and provide an appropriate resolution.
International Shipping
For international orders:
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- OxfordLane.store is not responsible for delays caused by customs procedures.
Contact Us
For shipping-related questions, please contact:
Tread Name: oxfordlane.store
Name: Kabariya Sunilbhai Babubhai
Email: oxfordlane@outlook.com
Address: C/O. BABUBHAI, FLAT NO-5, 1ST FLOOR, JANTA NAGAR SOCIETY, NEAR BOMBAY COLONY, HIRABAG, SURAT CITY, PO : VARACHHA ROAD, DIST: SURAT, GUJARAT - 395006
Mobile : 9574424945